Privacy policy

This privacy policy sets out how Pulse Consult uses and protects any information that you give Pulse Consult when you use this website.

Pulse Consult is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Pulse Consult may change this policy from time to time by updating this page. You should check this page regularly to ensure that you are happy with any changes. This policy is effective from August 2024.

We may collect the following information:

• personal data including your name, contact details, IP and email addresses;
• information that you provide by filling in forms on our website or that you email to us. This includes information provided at the time of registering to use our website, subscribing to use our services, posting material or requesting any extra services;
• demographic information such as postcode, preferences and interests; and
• other information relevant to customer surveys.

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• internal record keeping;
• use of the information to improve our products and services;
• promotional emails or provision of marketing literature about our events or other information which we think you may find interesting using the email address which you have provided; and
• to contact you for market research purposes. We may contact you by email, phone or mail.

We may use the information to customise the website according to your interests.

Unfortunately, the transmission of data via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our website. Any transmission of data is at your own risk.

Once we have received your information, we will use strict procedures and security features to try and prevent unauthorised access through the use of password encrypted files.

Our site uses SSL encryption technology – you can tell whether a page is secure as 'https' will replace the 'http' at the front of the domain in your browser address window and a small locked padlock will also appear beside the URL.

All of our employees, who have access to, and are associated with the processing of your personal data, are obliged by law to respect and abide by the confidentiality of our users’ personal data.

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from our system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of our website.

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information, which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

You may choose to restrict the collection or use of your personal information in the following ways:

• we now operate an opt in protocol under GDPR, whenever you are asked to fill in a form on our website look for the box that you can click if you wish to receive marketing information, if you do not want this then leave the box unchecked
• if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us

We ensure that your personal data will not be disclosed to institutions, government departments and authorities or any other organisations except if we are required to do so by law or other regulation. We will not sell, distribute or lease your personal information to third parties unless we have your permission or we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business, or substantially all of its assets, are acquired by a third party, in which case personal data held about you and other users will be one of the transferred assets. We may use your personal information to send you promotional information about third parties, which we think you may find interesting if you tell us that you wish this to happen.

We will retain Personal Data for the period necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

The law gives you the right to access information held about you. Your right of access can be exercised in accordance with the law. Any access may be subject to a fee up to the maximum as permitted by the Information Commissioner’s Office to meet our costs in providing you with the details of the information that we hold about you.

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to Date Protection, Pulse Consult First Floor, 3-5 High Pavement, NG1 1HF or email info@pulseconsult.com

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

By using our website and providing us with your personal data and information, you agree to the terms and conditions of this Privacy Policy. It is your personal responsibility to ensure that your personal information is accurate and correct any errors identified.

From time to time, our website may contain external links to and from other websites of our partner networks or other clients and affiliates. If you follow a link to any of these websites, please note that these external websites may have their own privacy policies and we do not accept responsibility or liability for any of these policies. Please check these policies carefully before submitting any of your personal data.

If you wish to be removed from our database, please inform us by email or in writing. If you would like to make a complaint in regards to this Privacy Policy please inform us by email in writing.